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Report an Outage

Report an Outage

outage.jpgIf you experience a power outage, we suggest you follow the these steps to report the problem to Central:

1. Check the breakers in your house and/or at the meter pole first. Turn the breaker off and then immediately back on to reset it.

2. Check with neighbors to find out if their power is off, too.

3. Call Central at 800-375-2884 or 405-372-2884 to report the problem. You may also report the outage using SmartHub.

4. Provide Central with your name and the name on the account, map location number or account number and the telephone number where you can be reached.

5. Also, be sure to make Central aware if any person at your outage location has a medical condition that will be affected by an extended power outage. It may be necessary for you to relocate a person who is ill until Central has the power restored.

6. And finally, be sure to let Central know about any locked gates or bad dogs, etc. that the linemen will need to be aware of as they restore your power.

Report an Outage Through SmartHub
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About

Central Rural Electric Cooperative is an electric distribution cooperative that serves more than 20,000 meters in seven central Oklahoma counties.

  • Central Careers
  • Central Newsroom

This institution is an equal opportunity provider and employer. This employer participates in E-Verify

 

Resources

Our governing documents direct our business, legal and day-to-day operations.

  • Central Bylaws
  • Central Rates
  • Central Terms and Conditions
  • Central Annual Report
  • Resources

 

Contact

Call or e-mail us.

local: 405-372-2884 toll-free: 800-375-2884

email: mbraccts@mycentral.coop

physical: 3305 S. Boomer Rd., Stillwater, OK 74074

mailing: P.O. Box 1809, Stillwater, OK 74076

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©2021 Central Electric Cooperative. Empowering Our Members and Communities

  • Member Center
    • Sign Up For Residential Service
    • Sign Up For Commercial Service
    • Payment Options
    • Frequently Asked Questions
    • SmartHub
    • Rebates
    • Vegetation Management
    • Understanding Your Bill
    • Residential Solar
    • Electric Vehicles
  • Community
    • Central's Empowered Blog
    • Co-op Connections
    • Operation Round Up
    • Youth Programs
  • Cooperative
    • Board of Trustees
      • Board District Map
      • District 1
      • District 2
      • District 3
      • District 4
      • District 5
      • District 6
      • District 7
    • Central's Commitment
    • Empowered Newsletter
    • History of Central
    • Management Team
  • Resources
    • Annual Report
    • Bylaws
    • Membership Forms
    • Terms and Conditions
    • Working crew location map
    • Rates
    • Construction Timelines
  • Outage Center
    • How Central Restores Power
    • Outage Map
    • Preparing for an Outage
    • Report an Outage
    • Using a Backup Generator
  • Safety
    • Don't become a DIY accident victim
    • GFCIs keep you safe while doing outdoor chore
    • Padmount Transformers Not A Blank Canvas
    • Power Line Safety
    • Stay away from downed power lines
  • Careers