Understanding Your Bill
We want to make sure you have a clear understanding of everything that's included in your monthly bill. Still need assistance? Call one of our friendly account representatives at 405-372-2884.
1 – Your Central account number and map location
2 – Your bill at a glance
3 – Delinquent notification if you have past due balance
4 – Detailed monthly usage
5 – Usage comparison graph
6 – Per day usage comparison
7 – Messages from Central
8 – Itemized charges for current billing period
The Service Charge (also called Service Availability Fee) pays for some of Central’s fixed costs, including distribution and generation capacity, line maintenance and system improvements, and costs for billing, member services and administration. In order for Central members to be charged an equitable rate no matter what rate class they belong to, such as residential, commercial or industrial, the cooperative must recover a portion of its fixed costs through the service availability fee. The fee is designed to ensure that one rate class does not subsidize another class and that all members pay their fair share of the cooperative’s costs.
The kWh Charge is calculated using how much power (measured in kilowatt hours) your home or business uses. The per kWh charge is defined on your rate.
The Power Cost Adjustment (PCA) is evaluated annually and only increases due to power cost increases and not to distribution costs which are associated with the controllable expenses of your cooperative.
9 – Payment stub – total charges at a glance, Operation Round-up®, provide updates for contact information
10 – Additional general information about your Central bill and return address